Support By Chance collects and stores personal information including the full name, company name, billing address, email address, IP address, landing page, referring URL for all customers upon registration and use of our service. We also store cookies for visitors to our websites. We also gather anonymous usage information from our visitors via cookies for usage with Google Analytics. Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information. Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States. We use the information received from Google Analytics only to improve services on this Site. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this Site by disabling the Google Analytics cookie on your browser.

Support By Chance does not disclose any Personal Data to any third party companies for purposes of partnerships or advertising.

Support By Chance may disclose Personal Data to comply with relevant laws and legal governing bodies of any country in which we do business, or where a customer may reside in order to remain complaint with United States and International Laws, whereby mandated by state and or federal agencies for the purposes of criminal investigations or by court order.

Support By Chance for the purposes of billing does disclose personal information such as name, billing address, IP address, and credit card information to third party merchants for processing payments.

Support By Chance stores your personally identifiable information and payment information in forms viewable by administration only. Your transfer of data to us occurs over a SSL connection so that all information is securely encrypted during the transfer.

When your Support By Chance account is cancelled (either voluntarily or involuntarily) all of your personally identifiable information is placed in “deactivated” status on our databases. However, deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information as necessary in order to comply with our legal obligations, resolve disputes, or enforce our agreements.